🔒 Privacy Policy
Last updated: November 26, 2025
At Vincent Vance, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Shipping and billing address
- Payment information (processed securely through Razorpay)
- Order history and preferences
- Communication preferences
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service requests
- Send promotional emails (with your consent)
- Improve our website and services
- Prevent fraud and ensure security
Data Security
We take data security seriously.
Your payment information is encrypted and processed through secure payment gateways. We never store your complete credit card details.
Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, but this may affect website functionality.
Third-Party Services
We may share your information with trusted third parties who assist us in operating our website, conducting business, or servicing you, including:
- Payment processors (Razorpay)
- Shipping partners
- Email service providers
- Analytics providers
These parties are obligated to keep your information confidential.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
Children's Privacy
Our website is not intended for children under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
📧 Email: support@vincentvance.com
📞 Phone: +91 7302345522, Monday to Saturday 10 AM - 6 PM